With over 15 years of experience spanning technology, entrepreneurship, business development, sales and training, Otieno brings together three powerful perspectives often treated separately: technology, business and psychology. His approach goes beyond simply getting a business online. He helps business owners understand what they need online, why they need it, how their customers think and behave, and how their digital presence can ultimately contribute to trust, engagement, and sales. 

Otieno holds an M.Sc. in Psychology and a B.Sc. in Physics (Applied Electronics & Microcomputer Systems) from the University of Nairobi. He is a certified Start and Improve Your Business (SIYB) trainer and Women in Digital Business (WIDB) Lead Trainer, with both programmes delivered under the International Training Centre of the International Labour Organization (ITC-ILO). He has also undertaken training in cross-border e-commerce and other areas of digital business, enterprise development and leadership. 

As a speaker, consultant and trainer, Otieno works with entrepreneurs, MSMEs and organisations on online presence, digital-age sales, business strategy, entrepreneurship and practical technology adoption. His work is grounded in real-world business experience, systems thinking and a deep understanding of human behaviour. 

He is Co-founder, Lead Consultant and Trainer at Live Your Dream Enterprises Limited, a capacity-development firm helping owner-managed MSMEs build profitable and sustainable enterprises, and is associated with ICT Gurus EA Limited, a technology company providing web, domain and hosting infrastructure. 

Otieno is passionate about helping businesses move beyond simply being online to becoming findable, credible, trusted, and commercially effective online.